14-Day Refund & Pass Cancellation Policy
Effective date: November 9, 2026
1. Verify your Executive Overview & 1 full department tree free before paying
Every workbench on OrgLayout lets you parse 100% of your uploaded Excel or CSV roster, inspect all flagged orphan/duplicate/loop discrepancies, and download Page 1 (Executive Overview) + Page 2 (1 Complete 5-Layer Department Deep-Dive) as real .PDF, editable .PPTX, and .XLSX files for free. We encourage testing your roster with the free proof export before purchasing a pass.
2. No-trap $9 Report Pack Pass & anytime cancellation
Our primary $9 Report Pack Pass is designed for immediate boardroom deliverable packs without forcing high-ticket monthly subscriptions. If you choose the $29/year Annual Unlimited Pass, you may cancel renewal at any time with one click via the link in your receipt email or by emailing support.
3. 14-day satisfaction refund guarantee
If your unlocked report pack fails to render or reconcile your roster properly and our engineering team cannot resolve the layout issue for you, email support@orglayout.com within 14 days of purchase with your receipt email or order ID for a prompt 100% refund.